Understanding and implementing exceptional CX design is key to standing out in a crowded marketplace and building lasting relationships with one’s customers. Customer experience design (CX design) has ...

Senior customer engagement specialists say the biggest benefit for marketers of collecting customer behavior signal data is improved performance marketing, according to recent research from Acoustic ...

SuccessKPI recently announced it has contributed key technology components in the new Maximus Total Experience Management Solution (TXM), designed to deliver trusted information and government ...