AMC Theatres, the largest movie theater chain in the U.S., is struggling to overcome a concerning consumer trend, despite the ...
The report highlights that a significant percentage of churn can be attributed to product-market fit issues or a failure of the product to meet customer expectations. No amount of proactive CS ...
Chipotle has struggled in recent years. Following jaw-dropping growth that transformed the regional fast-casual restaurant ...
A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...
The Minneapolis-based retailer isn’t suffering lower sales because its employees are rude but because it disrespected a ...
Lowe’s (LOW) is facing another rude awakening after its sales recently suffered from a major shift in customer behavior. In Lowe’s first-quarter earnings report for 2025, it revealed that its ...
It’s tempting to think that big companies are run by people, but in reality, they are mostly run by policies and rules. If you have 70,000 employees, you can’t have them all making up different ways ...
Yan Fu – co-founder & CTO of YC-backed Berry, a 17-year engineering leader – discusses the hurdles in Customer Success, why ...
Some artificial-intelligence deals have raised eyebrows, and JPMorgan analyst Mark Murphy used the earnings call to ask ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback