A week after Suddenlink’s all-digital transition on Nov. 14 in Humboldt County, customers are still experiencing cable disruptions. Customers experiencing problems with the transition were in a line ...

Legislators could be asked for help in pushing communications provider Suddenlink to reestablish a customer service center in West Virginia. Charlotte Lane Charlotte Lane, the chairwoman of the Public ...

CHARLESTON, W.Va. (WSAZ) - On Feb. 9, the West Virginia Public Service Commission announced its largest fine to date, when they levied a $2.242 million penalty against cable provider Suddenlink. “We ...

CHARLESTON, W.Va. (WSAZ) – The Public Service Commission of West Virginia is requesting that Suddenlink submit a plan to correct insufficiencies in customer service. The correction plan is to be filed ...

The West Virginia PSC fined Suddenlink more than $2.2 million Wednesday. (File Photo) CHARLESTON — The West Virginia Public Service Commission announced Wednesday a $2.2 million fine for TV and ...

CHARLESTON — The House of Delegates committee working on a bill laying out new broadband regulations heard from Suddenlink Communications on Monday on what the cable and internet service provider was ...

CHARLESTON, W.Va. — Suddenlink says it has successfully resolved almost all of the complaints made in connection with its service to the state Public Service Commission since January 2019. Charlotte ...

LUBBOCK, Texas (KCBD) - Suddenlink customers across the nation and West Texas have complained about billing problems and customer service delays and the company issued a statement Monday addressing ...

CHARLESTON, W.Va. (WCHS) — The Public Service Commission of West Virginia began formal proceedings Thursday to investigate complaints about Suddenlink’s customer service. The commission has ordered ...

Council members will then send it to state representatives and the Texas Public Utilities Commission. “I didn’t think we had any options because we have no regulatory authority over Suddenlink or any ...

Tired of fielding complaints from residents regarding what is generally viewed as substandard service from its cable and internet provider, Tarboro town officials have asked state Attorney General ...

"Suddenlink has a longstanding partnership with the city of Georgetown, where we have invested in our network and services to deliver 1 gigabit broadband speeds, our advanced Altice One entertainment ...