This year’s SugarCRM annual gathering starts today and like every year there are vendors lining up to announce the good things they are doing with SugarCRM either now, or in the coming year. First off ...

NetSuite has added new features to its NetSuite CRM+ flagship product, focusing on building new and tweaking existing marketing automation and knowledge management workflows for customer support and ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. CRM workflows are among the most significant CRM ...

ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations through cloud-based software and AI-powered tools. Platforms provided by these ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Research firm Statista Market Insights has valued the worldwide CRM software market’s revenue at $89.3 billion this year and expects it to reach $146.1 billion by 2029, growing at a compound annual ...

Agentic AI is shifting CRM from simple automation toward collaborative workflows, where AI handles routine tasks and humans apply judgment, context, and relationship-building. Rather than replacing ...

It's helpful, then, for financial advisors to establish and maintain written workflows to help them stay organized. At the very least, solo and small ensemble advisors can use checklists to stay on ...