When customers call a company's customer service hotline, they are sometimes met with a long wait time that can be frustrating and often impacts their feelings about a company in a negative way.

Asynchronous code (async code) says: go do something while I do other things, then let me know what happened when the results are ready. Also known as concurrency, async is important in a variety of ...

What is a super tech? A super tech is one who eats, sleeps, and breathes HVAC. He may be a contractor, manager, or technician, but, above all, he is a perfectionist. And his greatest enemy is the ...

Callbacks are references to executable code that higher levels of software pass into a function. These callbacks have the ability to greatly increase the portability and reuse of embedded software, ...

These days, being online feels like a digital cat-and-mouse game, with cybercriminals lurking around every corner, looking for ways to extract and exploit personal information. Although callback ...

Editor’s note: In the conclusion of a two-part series on callbacks, contractors share their solutions for reducing the percentage of callbacks. It can be difficult, if not impossible, to predict when ...

Hybrid phishing attacks continue to pose a clear and present danger to all organizations. How can these threats be mitigated to reduce their impact? A combination of targeted security tools and a ...

Jeremiah Kim brings his love for Beyoncé into the classroom. A Missouri teacher has found a fun and engaging way to connect with his fourth grade students by using classroom callbacks that feature ...