Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Service now boasts better support for ...

For more than nine years, the “laughing monk” has been a symbol of all that Zendesk represents, peacefully resolving problems to create happy customers. But the image emphasized a reactive nature, ...

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Zendesk is partnering with Discord, the fast-growing free voice and text chat application used by more than 14 million gamers a day, to improve Zendesk’s customer support platform. Game publishers can ...

The Discord gaming community boasts 150 million members and 46 million active monthly users, who spend their days chatting about games, finding people to play with and looking for advice on how to ...

We’re excited to announce an update to the Extra Crunch Partner Perk from Zendesk. Starting today, annual and two-year Extra Crunch members that are new to Zendesk, and meet their startup ...

Zendesk Sell offers an intuitive CRM solution ideal for small to medium businesses. Its seamless integration with Zendesk's customer support platform sets it apart, though advanced features are ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. We may receive a commission from our partners if you click on a link to review or ...

In the best-run businesses, team members work from the same database. They understand their goals and receive ample support from management to help them succeed. Without this centralized structure, ...

Zendesk for Service now boasts better support for multichannel ticket management, custom agent and manager environments, and a huge app marketplace. Just be prepared to pay for it. Along with ...